Privacy Policy
of 7u71

1. Introduction

This Privacy Policy applies to the 7u71 online betting and casino platform, accessible at 7u71.io and all associated services, features, and pages. 7u71 is committed to protecting the privacy and personal data of every individual who visits, registers with, or interacts with our platform.

This policy sets out in clear, formal terms: the categories of personal data we collect; the purposes for which we process that data; the legal bases on which we rely; the circumstances under which we share data with third parties; your rights as a data subject; and the measures we employ to keep your information secure.

By registering an account on the 7u71 platform or by continuing to use our services after this policy has been published or updated, you acknowledge that you have read and understood the practices described herein. If you do not agree with any aspect of this Privacy Policy, you should discontinue use of the platform and may request account closure by contacting our support team.

This Privacy Policy should be read alongside our Terms & Conditions, which govern your use of the 7u71 platform generally, and our Responsible Gaming policy, which describes tools available to help you manage your gambling activity.

2. Data Controller

For the purposes of applicable data protection law, the data controller responsible for the personal information processed in connection with the 7u71 platform is the operating entity behind 7u71.io. When you submit personal data to 7u71 — whether through account registration, identity verification, payment processing, or any other interaction — that data is received and controlled by 7u71.

If you have any questions regarding how your data is controlled, or if you wish to exercise any of the rights described in Section 10 of this policy, please contact us using the details provided in Section 14.

3. Information We Collect

7u71 collects personal data in the following categories. We collect only the information that is necessary and proportionate to the purposes described in this policy.

3.1 Registration & Account Data

When you create an account on 7u71, we collect the information you provide during the registration process, including:

• Full legal name
• Date of birth (for age verification — players must be 21 or older)
• Residential address (including city, district, and postcode)
• Email address
• Mobile phone number
• Username and password (stored in encrypted form — never readable in plain text)
• Preferred currency (Bangladeshi Taka, BDT)

3.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) process — which is required before processing your first withdrawal and may be requested at any time — we collect:

• Government-issued photo identification (National ID card, passport, or driving licence)
• Proof of residential address (utility bill, bank statement, or official government correspondence dated within the last three months)
• Payment method verification (e.g., a screenshot of your bKash, Nagad, or Rocket account confirming ownership)
• Selfie photographs holding your ID document, where requested by our compliance team

3.3 Financial & Transaction Data

When you make deposits or request withdrawals, we collect:

• Deposit and withdrawal amounts and timestamps
• Payment method identifiers (e.g., your bKash or Nagad registered mobile number, bank account reference)
• Transaction reference numbers provided by your payment provider
• Balance history and bonus fund activity within your account

7u71 does not store full payment card numbers or mobile banking PINs. All financial data is handled through our payment partners' secure systems.

3.4 Usage & Technical Data

When you access and use the 7u71 platform, we automatically collect certain technical and behavioural data, including:

• IP address and approximate geographic location derived from it
• Device type, operating system, and browser version
• Pages visited, features used, and time spent on the platform
• Game session data: games played, stakes placed, outcomes, and session duration
• Login timestamps and session identifiers
• Referral source (how you arrived at the 7u71 platform)

3.5 Communications Data

When you contact our support team or communicate with 7u71 through any channel, we retain records of those communications, including:

• The content of support tickets, live chat transcripts, and email correspondence
• Your queries, complaints, and the resolutions provided
• Responsible gaming requests (e.g., self-exclusion, deposit limit changes, cooling-off periods)

4. How We Use Your Information

7u71 uses the personal data we collect for the following specific purposes:

Purpose	Data Used	Details
Account creation & management	Registration data	Creating your account, managing login credentials, and enabling access to all platform features.
Identity & age verification	KYC documents, date of birth	Confirming that you are 21 or older and that the identity provided at registration is genuine.
Payment processing	Financial & transaction data	Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer partners.
Fraud prevention & security	All categories	Detecting and preventing fraudulent accounts, bonus abuse, money laundering, and unauthorised access.
Responsible gaming compliance	Usage data, communications data	Monitoring for signs of problem gambling and enforcing self-exclusion, deposit limits, and cooling-off periods.
Customer support	Communications data, account data	Responding to your queries, resolving disputes, and processing responsible gaming requests.
Platform improvement	Usage & technical data	Analysing how players use the platform to improve features, fix bugs, and optimise performance.
Marketing communications	Email address, preferences	Sending promotional offers and bonus notifications to players who have opted in to marketing communications. You may opt out at any time.

We do not use your personal data for any purpose other than those listed above without first obtaining your consent or establishing a valid legal basis as described in Section 5.

5. Legal Basis for Processing

7u71 processes personal data on the following legal bases:

• Performance of a contract: Processing your registration data, KYC documents, and financial transaction data is necessary to provide you with the services described in our Terms & Conditions. Without this processing, we cannot operate your account or fulfil your withdrawal requests.
• Legal obligation: We are required to collect and retain identity verification documents and transaction records in order to comply with applicable anti-money laundering (AML) and responsible gaming obligations.
• Legitimate interests: We process usage and technical data on the basis of our legitimate interest in maintaining platform security, preventing fraud, detecting bonus abuse, and improving service quality. We have assessed that these interests are not overridden by your privacy rights in the context of a regulated online gaming platform.
• Consent: Where we send you marketing communications or use non-essential cookies, we rely on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6. Sharing Your Information

7u71 does not sell, rent, or otherwise commercially transfer your personal data to unaffiliated third parties. We share your data only in the following limited and controlled circumstances:

• Payment processors: We share the minimum necessary financial and identity data with our payment partners (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank) to process your deposit and withdrawal transactions. Each partner operates under its own privacy and security policies.
• Identity verification providers: We may use trusted third-party KYC verification services to assist in validating government-issued identity documents. These providers process your documents solely for the purpose of identity verification on behalf of 7u71.
• Game providers: When you play games supplied by Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi, your session data (stake amounts, game outcomes, session duration) is shared with the relevant provider solely for the purpose of operating the game and settling results. These providers do not receive your full personal profile.
• Legal and regulatory disclosure: We will disclose personal data where required to do so by applicable law, court order, or in response to a valid request from a competent authority. We will, where legally permitted, notify you of any such disclosure.
• Business transfers: In the event of a merger, acquisition, or sale of assets involving 7u71, personal data held by 7u71 may be transferred to the successor entity, subject to equivalent privacy protections being maintained.

All third parties with whom 7u71 shares personal data are required by contract to handle that data securely, to use it only for the specified purpose, and not to disclose it further without authorisation.

7. Cookies & Tracking Technologies

The 7u71 platform uses cookies and similar tracking technologies to provide certain functionality, maintain session security, and improve user experience. The following categories of cookies are used:

• Strictly necessary cookies: These cookies are essential for the platform to function and cannot be disabled. They include session authentication tokens, CSRF protection tokens, and load-balancing cookies. No consent is required for these cookies as they are necessary to deliver the service you have requested.
• Functional cookies: These cookies remember your preferences — such as your display language, preferred currency, and whether you have previously accepted this Privacy Policy notice. They improve your experience but are not essential to platform operation. You may disable these via your browser settings, though doing so may affect certain personalisation features.
• Analytics cookies: With your consent, we use first-party analytics cookies to understand how players navigate the 7u71 platform — which pages are visited most frequently, where users exit, and which features generate the most engagement. This data is aggregated and anonymised before analysis. We do not use third-party analytics platforms that transmit your usage data to external parties for their own purposes.

7u71 does not use advertising or retargeting cookies. We do not participate in cross-site tracking networks. You can manage or delete cookies at any time through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in or maintaining an active session on the platform.

8. Data Retention

7u71 retains personal data for no longer than is necessary for the purposes described in this policy. The following retention guidelines apply:

• Active account data: Retained for the full duration of your account's active status.
• KYC and identity verification documents: Retained for a minimum of five years from the date of verification, in accordance with applicable anti-money laundering record-keeping obligations. This period may be extended where required by law or where an investigation is ongoing.
• Transaction records: Retained for a minimum of five years from the date of each transaction for compliance and audit purposes.
• Communications data: Support correspondence is retained for three years from the date of the last interaction, unless the communication relates to a dispute or legal matter, in which case it is retained until the matter is fully resolved.
• Usage and technical data: Aggregated usage analytics are retained indefinitely in anonymised form. Raw session logs are retained for 90 days before deletion or anonymisation.
• Closed accounts: Upon voluntary account closure, your personal data is retained for five years to satisfy legal, compliance, and fraud-prevention obligations, after which it is securely deleted or anonymised.

Where you submit a data deletion request and we are not subject to a legal obligation to retain the relevant data, we will action the deletion request within 30 days and confirm completion in writing.

9. Data Security

7u71 employs a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and our servers, ensuring that your login credentials, personal details, and financial information cannot be intercepted in transit.
• Password hashing: Your account password is never stored in readable form. We apply an industry-standard cryptographic hashing algorithm with salt so that even in the unlikely event of a data breach, your password cannot be recovered from stored data.
• Access controls: Personal data is accessible only to 7u71 personnel whose job function requires access to it. All access is logged and subject to regular review. Staff who handle personal data receive data protection training.
• Infrastructure security: Our platform servers are hosted in facilities with physical access controls, network firewalls, intrusion detection systems, and regular security patching programmes.
• Incident response: In the event of a data security incident that poses a risk to your rights, 7u71 will notify affected players without undue delay and will take immediate remediation steps.

While 7u71 takes all reasonable steps to protect your data, no internet-based system can guarantee absolute security. You are responsible for maintaining the confidentiality of your account login credentials and for logging out of your account when using shared or public devices.

10. Your Rights

As a data subject, you hold the following rights with respect to your personal data processed by 7u71. To exercise any of these rights, contact our support team using the details in Section 14.

• Right of access: You may request a copy of the personal data that 7u71 holds about you, together with information about how it is processed. We will respond to access requests within 30 days.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that we correct it. You may also update certain information directly through your account settings.
• Right to erasure: You may request that 7u71 delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent (and no other legal basis applies), or where the data has been unlawfully processed. This right is subject to legal retention obligations described in Section 8.
• Right to restrict processing: You may request that 7u71 restrict processing of your data in certain circumstances — for example, while a rectification request is being assessed, or where you have objected to processing and we are considering whether our legitimate interests override your rights.
• Right to data portability: Where processing is carried out by automated means on the basis of your consent or a contract, you may request that we provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
• Right to object: You may object at any time to processing carried out on the basis of legitimate interests (including profiling), and to the use of your data for direct marketing purposes. Where you object to marketing, we will cease processing your data for that purpose immediately.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without penalty. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

7u71 will not charge a fee for handling data rights requests unless the request is manifestly unfounded or excessive. We will respond to all valid requests within 30 days and will explain in writing if an extension is required.

11. Children & Minors

The 7u71 platform is strictly intended for adults aged 21 years and above. We do not knowingly collect, process, or retain personal data relating to individuals under the age of 21. If we become aware that a registered account is held by or was used by a person under 21, that account will be immediately suspended, any balance will be reviewed in accordance with our Terms & Conditions, and all personal data associated with the underage user will be deleted as soon as is practicable, subject to any legal obligations to retain certain records.

Parents and guardians who believe that a minor in their care has registered an account on 7u71 should contact our support team immediately at [email protected] so that the matter can be investigated and resolved promptly.

7u71 employs age verification measures during registration and as part of the KYC process to prevent underage access. These measures are described in our Terms & Conditions.

12. Third-Party Links

The 7u71 platform may reference, display, or link to third-party services — including payment providers such as bKash and Nagad, or game studios such as Pragmatic Play and Evolution Gaming — in the course of delivering our services. While we work only with reputable partners, 7u71 is not responsible for the privacy practices or the content of any third-party website, application, or service.

We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of 7u71, including the privacy policies of your mobile banking or payment provider, to understand how those services handle your data independently of 7u71.

13. Changes to This Policy

7u71 reserves the right to update or revise this Privacy Policy at any time. When material changes are made, we will take reasonable steps to notify registered players — which may include a notice displayed upon login or an email to the address registered on the account. The updated policy will be effective from the date of publication on this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal data. The "Last Updated" date at the top of this document indicates when the most recent revision was made. Your continued use of the 7u71 platform following the publication of any amendments constitutes your acknowledgement of the revised policy.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 7u71 processes your personal data, our support team is available 24 hours a day, 7 days a week, in English.

Email: [email protected] (plain text — not a clickable link)

Support Language: English

Support Hours: 24/7 — Bangladesh Standard Time (UTC+6)

When contacting us regarding a data rights request, please include your registered account username, a clear description of your request, and a copy of a government-issued ID so that we can verify your identity before processing the request. Data rights requests will be acknowledged within 5 business days and fully resolved within 30 days.

For responsible gaming requests — including self-exclusion, deposit limit reductions, and account cooling-off period activations — our team treats these as high-priority matters and will respond within 2 hours of receipt.